Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, retains, and protects your personal information when you visit our website at acfp-meal.click, place orders, use our services, or otherwise interact with us. We are committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner in accordance with applicable United States federal and state privacy laws.

Please read this Privacy Policy carefully. By accessing or using our website, placing an order, or otherwise engaging with us, you acknowledge that you have read and understood this policy. If you do not agree with its terms, please discontinue use of our website and services immediately.

1. About Us

Anthony's Coal Fired Pizza is a food service business operating within the United States. We are dedicated to providing high-quality coal-fired pizza and related food and beverage items to our customers both in-store and through our online ordering platform.

Contact Information:

• Business Name: Anthony's Coal Fired Pizza
• Website: acfp-meal.click
• Email: [email protected]

For any privacy-related questions or requests, you may contact us directly using the contact details provided above or through the dedicated privacy inquiry section described later in this policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• All visitors to our website at acfp-meal.click
• Customers who place online food orders through our platform
• Users who create accounts or register with us
• Individuals who subscribe to our newsletters, promotional offers, or loyalty programs
• Any person who contacts us through our website, email, or other digital communication channels

This policy does not apply to third-party websites, applications, or services that may be linked from our website. We are not responsible for the privacy practices of those third parties and encourage you to review their respective privacy policies before providing any personal information.

3. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we may collect include, but are not limited to, the following:

3.1 Personal Identification Information

When you register for an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing address and delivery address
• Username and password (stored in encrypted format)
• Date of birth (where required for age verification)

3.2 Payment and Financial Information

When you make a purchase through our platform, we collect payment-related information necessary to process your transaction. This may include:

• Credit or debit card number (last four digits only; full card details are processed by our secure payment processors)
• Billing name and address
• Transaction amount and history

Full payment card numbers are never stored on our servers. All payment data is handled through PCI-DSS compliant third-party payment processors.

3.3 Order and Transaction Data

We collect information about the orders you place, including:

• Items ordered, customizations, and special requests
• Order date, time, and frequency
• Delivery preferences and instructions
• Order history and reorder preferences

3.4 Usage and Behavioral Data

When you browse our website, we automatically collect certain technical and behavioral data, including:

• Pages visited and time spent on each page
• Links clicked and navigation paths
• Search queries entered on our website
• Products viewed, added to cart, or purchased
• Referring website or source through which you arrived at our site

3.5 Device and Technical Information

We automatically collect technical information about the device and browser you use to access our website, including:

• IP address
• Browser type, version, and language settings
• Operating system and device type (desktop, tablet, mobile)
• Device identifiers
• Time zone and geographic location (based on IP address)
• Internet service provider (ISP)

3.6 Cookie and Tracking Data

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with our website. Please refer to Section 9 of this policy for a detailed description of our cookie practices.

3.7 Communications Data

When you contact us via email or through any contact form on our website, we collect:

• Your name and contact details as provided
• The content of your message or inquiry
• Records of correspondence for customer service purposes

3.8 Marketing and Preference Data

If you opt into our marketing communications or loyalty programs, we may collect:

• Marketing communication preferences
• Opt-in and opt-out records
• Feedback and survey responses
• Promotional code usage

3.9 Information Collected from Third Parties

We may also receive information about you from third-party sources, such as:

• Analytics providers (e.g., Google Analytics)
• Advertising and social media platforms
• Payment processors
• Third-party food delivery platforms or aggregators

4. How We Use Your Information

We use the personal information we collect for legitimate business purposes, including but not limited to the following:

4.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders and delivery requests
• To manage your account and provide access to account features
• To communicate order confirmations, updates, and notifications
• To process payments and issue receipts

4.2 Customer Support

• To respond to your inquiries, complaints, and feedback
• To resolve disputes, troubleshoot issues, and provide technical assistance
• To improve our customer service operations

4.3 Marketing and Promotional Communications

• To send you promotional offers, discounts, and newsletters where you have consented or where permitted by law
• To notify you about new menu items, seasonal specials, and events
• To administer contests, sweepstakes, or loyalty programs
• To deliver personalized advertisements on our website or third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].

4.4 Analytics and Website Improvement

• To analyze how users interact with our website and identify areas for improvement
• To monitor website traffic, performance, and functionality
• To conduct market research and understand customer preferences
• To develop new features, products, or services

4.5 Legal Compliance and Safety

• To comply with applicable federal and state laws, regulations, and legal obligations
• To enforce our Terms of Service and other agreements
• To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity
• To protect the rights, property, and safety of our customers, employees, and the public

4.6 Business Operations

• To maintain accurate business records
• To conduct internal audits and quality assurance reviews
• To facilitate corporate transactions such as mergers, acquisitions, or restructuring

5. Legal Basis for Processing

Under applicable U.S. law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) and the Federal Trade Commission Act (FTC Act), we process your personal information on the following legal grounds:

• Contract Performance: Processing necessary to fulfill your orders and provide services you have requested.
• Legitimate Business Interests: Processing necessary for fraud prevention, security, analytics, and improving our services, balanced against your privacy interests.
• Consent: Where you have explicitly consented, such as for marketing emails or certain cookies.
• Legal Obligation: Processing required to comply with applicable law, court orders, or regulatory requirements.

6. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

6.1 Service Providers and Business Partners

We engage trusted third-party service providers who perform services on our behalf and require access to your information only to the extent necessary to provide those services. These providers are contractually obligated to protect your information and may not use it for any other purpose. Such providers may include:

• Payment processors and financial institutions
• Delivery and logistics partners
• Email marketing and communication platforms
• Website hosting and cloud infrastructure providers
• Analytics and data insight providers (e.g., Google Analytics)
• Customer support and helpdesk software providers
• Cybersecurity and fraud prevention vendors

6.2 Legal and Regulatory Disclosures

We may disclose your personal information to government authorities, law enforcement agencies, regulators, or courts when:

• Required by applicable federal or state law, regulation, or legal process
• Responding to a valid subpoena, court order, or government investigation
• Necessary to protect the rights, property, or safety of our company, customers, or others
• Necessary to prevent, investigate, or report fraud, security breaches, or illegal activity

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, sale of assets, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website if such a transfer results in a material change to this Privacy Policy.

6.4 With Your Consent

We may share your information with additional third parties in other circumstances with your explicit prior consent.

6.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for research, analytics, marketing, or business development purposes.

7. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information under applicable U.S. privacy laws. We are committed to honoring these rights in a timely and transparent manner.

7.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA (effective January 1, 2023):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for which it was used, and the categories of third parties with whom it was shared.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions provided by law.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information with third parties for cross-context behavioral advertising. We do not sell personal information for monetary value, but if we engage in sharing for advertising purposes, you may opt out.
• Right to Limit Use of Sensitive Personal Information: You may request that we limit our use of sensitive personal information to purposes authorized by law.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not be denied goods or services, charged different prices, or provided a different level of quality as a result of exercising your rights.

7.2 Rights Available to All U.S. Consumers

Regardless of your state of residence, you may have the following rights:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request that we correct inaccurate or incomplete information.
• Right to Deletion: Request the deletion of your personal information, subject to applicable exceptions.
• Right to Data Portability: Request a copy of your personal information in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to Opt Out of Marketing: Unsubscribe from marketing communications at any time.

7.3 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a request by:

• Email: [email protected] with the subject line "Privacy Rights Request"

We will acknowledge receipt of your request within 10 business days and respond substantively within 45 calendar days of receipt. If we require additional time (up to an additional 45 days), we will inform you of the extension and the reason in writing.

We may need to verify your identity before fulfilling your request to ensure that we are not disclosing, correcting, or deleting personal information in response to a fraudulent or unauthorized request. Verification may involve confirming your name, email address, or other identifying information.

You may also designate an authorized agent to submit a request on your behalf, provided that the agent provides written authorization and you verify the agent's identity with us.

8. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to:

• Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology. Sensitive data such as passwords is stored using industry-standard hashing algorithms.
• Access Controls: Access to personal information is restricted to authorized personnel on a need-to-know basis. All employees and contractors with access to personal data are subject to confidentiality obligations.
• Payment Security: We do not store full payment card information on our systems. Payment transactions are processed through PCI-DSS Level 1 compliant payment processors.
• Firewalls and Intrusion Detection: We use firewalls, intrusion detection systems, and other security tools to monitor and protect our network infrastructure.
• Regular Security Assessments: We conduct periodic security audits, vulnerability assessments, and penetration testing to identify and address potential security weaknesses.
• Incident Response: We maintain an incident response plan to promptly detect, investigate, and respond to any suspected data security incidents or breaches.

Despite our best efforts, no method of electronic transmission or storage is completely secure. In the event of a data breach that affects your personal information, we will notify you as required by applicable federal and state breach notification laws, including applicable state data breach notification statutes.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver relevant advertising. This section provides a summary of our cookie practices.

9.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember your actions and preferences (such as login, language, or cart contents) over a period of time, so you do not have to re-enter them each time you return to the site.

9.2 Types of Cookies We Use

9.3 Managing Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. You may also opt out of interest-based advertising by visiting the Digital Advertising Alliance opt-out portal or the Network Advertising Initiative opt-out portal.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention practices are as follows:

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information. Where deletion is not immediately possible (e.g., data stored in backup archives), we will isolate the data from further processing until deletion is feasible.

11. Children's Privacy

Our website and services are intended exclusively for individuals who are 18 years of age or older. We do not knowingly collect, solicit, or maintain personal information from children under the age of 13, or in certain contexts under the age of 16, without verifiable parental or guardian consent.

Our practices are designed to comply with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq., and its implementing regulations promulgated by the Federal Trade Commission (FTC).

If we discover or are informed that we have inadvertently collected personal information from a child under the applicable age threshold, we will promptly delete such information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we may take appropriate action.

12. International Data Transfers

Anthony's Coal Fired Pizza is a United States-based business. If you are accessing our website or services from outside the United States, please be aware that your personal information will be transferred to, stored, and processed within the United States, where privacy laws may differ from those in your country of residence.

By using our website and services, you acknowledge and consent to the transfer of your information to the United States. We take reasonable steps to ensure that any international transfers of personal data are conducted in compliance with applicable data protection standards and that appropriate safeguards are in place to protect your information.

If you are a resident of a jurisdiction with specific data transfer regulations, such as the European Economic Area (EEA) or the United Kingdom, and you have concerns about the transfer of your data to the United States, please contact us at [email protected] for more information about the safeguards we employ.

13. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or other online services. These third-party sites operate independently and have their own privacy policies. We have no control over, and are not responsible for, the content, privacy practices, or data handling of these external websites. We encourage you to carefully review the privacy policies of any third-party sites you visit through links on our website.

Certain features of our website may integrate with third-party platforms (e.g., Google Maps for location services, social media sharing buttons). When you interact with these features, the respective third-party provider may collect information about you in accordance with their own privacy policies.

14. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Our website does not currently respond to DNT signals from browsers. However, you may use the cookie management options described in Section 9 to control tracking technologies we use on our website.

15. California-Specific Privacy Disclosures

In addition to the rights described in Section 7 of this Privacy Policy, California residents are entitled to the following disclosures under California law:

15.1 Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information as defined under the CCPA:

• Identifiers (e.g., name, email address, phone number, IP address)
• Commercial information (e.g., purchase history, payment information)
• Internet or other electronic network activity information (e.g., browsing history on our website, interactions with our online services)
• Geolocation data (e.g., approximate location based on IP address or delivery address)
• Inferences drawn from personal information (e.g., preferences, behavior patterns)

15.2 Sources of Personal Information

We collect personal information directly from you, automatically through your use of our website, and from third-party service providers and analytics partners.

15.3 Business or Commercial Purposes for Collection

We collect personal information for the purposes described in Section 4 of this Privacy Policy, including order fulfillment, customer service, analytics, marketing, and legal compliance.

15.4 Disclosure to Third Parties

We disclose personal information to third parties as described in Section 6 of this Privacy Policy. We do not sell personal information as defined under the CCPA. We may share personal information for cross-context behavioral advertising purposes, from which you may opt out by contacting us.

15.5 Shine the Light Law

Under California Civil Code Section 1798.83, California residents may request information about whether we have disclosed personal information to any third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please contact us at [email protected].

16. FTC Act Compliance

We are committed to compliance with the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45, which prohibits unfair or deceptive acts or practices in commerce. Our privacy practices are designed to be transparent, fair, and consistent with the representations made in this Privacy Policy. We do not engage in deceptive data collection practices, and we maintain reasonable security measures to protect consumer data as required by the FTC's guidelines.

17. Filing a Privacy Complaint

If you believe that your privacy rights have been violated or that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us directly first so that we can attempt to resolve your concern.

17.1 Contact Us Directly

Please send your complaint or concern to:

• Email: [email protected]
• Subject Line: Privacy Complaint

We will acknowledge your complaint within 5 business days and work with you to investigate and resolve the matter within a reasonable timeframe.

17.2 Filing a Complaint with Government Authorities

If you are not satisfied with our response, or if you believe we are processing your personal information in violation of applicable law, you have the right to file a complaint with the relevant data protection or consumer protection authority:

If you reside in another state with a dedicated privacy or consumer protection authority, you may also file a complaint with your state's attorney general office or relevant regulatory body.

18. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, applicable laws, or operational requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on our website at acfp-meal.click
• Where required by law or deemed appropriate, notify you by email or through a prominent notice on our website

We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information. Your continued use of our website or services after the effective date of any updated policy constitutes your acknowledgment and acceptance of the revised terms.

19. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

We are committed to addressing your privacy concerns promptly and transparently. Our team will make every effort to respond to your inquiry within the timeframes set forth in this Privacy Policy and as required by applicable law.